NTT Security seamlessly delivers cyber resilience to address security challenges through the Full Security Life Cycle.
We do this by providing everything from business and executive-focused risk and advisory services, strategic and tactical security and compliance assessments and audits, to technology focused design, implementation, and management expertise. Delivering these services and more in the manner that best fits each client, our global team of over 1,500 security specialists, architects, and engineers helps more than 10,000 clients worldwide secure their digital assets and information every day.
The Application Development Engineer – ITSM will primarily be responsible for the implementation, configuration, and maintenance of the ServiceNow ITSM system used to support the Global Managed Security Services Platform (GMSSP) for NTT Security.
The GMSSP is a Managed Security Services (MSS) delivery platform used globally by multiple worldwide Security Operations Centers offering a 24/7/365 service. The system is made up of many integrated components, and you will work to ensure the development and stability of the ITSM component of the system, dealing with support issues and updates as the need arises as well as developing agreed new functionality as required by the operational teams.
You will work closely with the other members of the Operational Development team, to ensure a clear understanding of the requirements from the service delivery teams, and how they translate into system requirements which you will help to develop. You will also work in conjunction with all other global teams responsible for development and support of other parts of the system, to ensure the continued stability and improvement of the MSS system.
NTTSecurity employees enjoy working in a business casual environment with a comprehensive benefits package including Medical, Dental, Vision, Life and Disability insurance. Flexible spending and 401k plans and a generous paid time off program.
Pre-employment backgrounds and drug test are required.
Equal Opportunity Employer Veterans/Disabled and other protected categories.