Manage the operations and functions of the Technical Operations team, whose mission is to maintain and support the Information Technology systems that comprise NTT Security’s Managed Security Service Platform. This position ensures work quality and adherence to established policies and procedures; administers and participates in project activities; supervises, assigns, reviews and participates in the work of subordinate staff responsible for infrastructure projects and activities. This position will ensure the timely and appropriate handling of all service requests, track all Platform-related problems to resolution, report system status, ensure that the team is equipped and able to achieve its mission, and may also be responsible for overseeing the work of contract staff.
Employees enjoy working in a business casual environment with a comprehensive benefits package including Medical, Dental, Vision, Life and Disability insurance. Flexible spending and 401k plans and a generous paid time off program.
Pre-employment backgrounds and drug test are required.
Equal Opportunity Employer Veterans/Disabled and other protected categories.