The Senior Cyber Security Specialist will provide first rate service and support by resourcefully and effectively monitoring and analyzing client’s network activities from Security Operations Center (SOC).
Command all aspects of tool usage in the SOC Tools Listing, alert templates and any other ad hoc tools which are used as a part of a flexible and agile team to investigate Security Events
Demonstrate world class customer service skills when servicing clientele
Be an advocate for client requests in order to improve their security posture
Able to perform true and false positive log line analysis with a high degree of accuracy
Demonstrate excellent judgment trending, alerting, and escalating events for our clients
Proficiency in using the toolsets in the SOC including our Portal for event analysis and outcome determinations
Read, interpret, and follow Client Escalation Procedures, special communications, room announcements, etc.
Participate in continuing education, sourcing internally and externally
Play an active role supporting continuous process improvement
Remain flexible with shift and task assignments
Serve as a front line training asset for junior SOC employees
Other duties as assigned
Bachelor’s Degree in Computer Science, Management of Information Systems, Computer Security, or equivalent experience
SANS GSEC, GCIH and CompTIA CASP Certification or equivalent