Cyber Security Specialist - Pittsburgh

US-PA-Warrendale
2 weeks ago
ID
2017-1550
Category
Security Operations

Overview

The Cyber Security Specialist will provide first rate service and support by resourcefully and effectively monitoring and analyzing client’s network activities from NTT Security's Security Operations Center (SOC). 

Responsibilities

  • Apply all aspects of tool usage in the SOC Tools Listing, alert templates and any other ad hoc tools which are used as a part of a flexible and agile team to investigate Security Events
  • Demonstrate world class customer service skills when servicing clientele
  • Be an advocate for client requests in order to improve their security posture
  • Able to learn and perform true and false positive log line analysis with a high degree of accuracy
  • Demonstrate excellent judgment trending, alerting, and escalating events for our clients
  • Proficiency in using the toolsets in the SOC including our Portal for event analysis and outcome determinations
  • Read, interpret, and follow Client Escalation Procedures, special communications, room announcements, etc.
  • Participate in continuing education, sourcing internally and externally
  • Play an active role supporting continuous process improvement
  • Remain flexible with shift and task assignments
  • Other duties as assigned

Qualifications

  • Formal training in networking, network security desired
  • Some college coursework or experience within the IT Security Field desired
  • Must have excellent verbal and written communication skills
  • Network/system administration experience
  • Knowledge of information security, networks, network devices and network monitoring tools
  • Ability to work well independently and productively with minimal supervision
  • Ability to make sound decisions
  • Ability to multi-task
  • Must possess excellent problem solving skills
  • Demonstrate intensity, focus and urgency with good composure

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